Call Center Edition
Plextel Flex 2(Call Center Edition)
Upto 160 users in Flex-2
Call-Center/Contact-Center features with CRM Integration and call recording.Multi – Organization IP-PBX which allow multiple group of userson the same IP-PBX. Cost Saving such as free inter-network calling (internet/3G) and Low-cost Call via VoIP. Improve user productiviity (Conference Room; Multi-level auto-attendant (IVR); voice mail; Public-Announcement system; Intercom and Paging system) Call reporting with our intergrated Call-Center reporting, Billing, CDR report, Call report, and much more. Realtime control with your conference, call-center and your extensions. Unify Communication, allow voice, video, call record, fax, CRM, voicemail, CDR.That are only available to high-end PBX but at a lower cost.
Features
Management Interfaces Features– Call Recording Management Call Center Features– Agent Login / Logoff Call-Center Report– Inbound and Outbound Report |