Plextel Flex 2

• Support 160 SIP Extensions

• Up to 80 FXO Analog Voice Interface (CO Lines)

• Up to 2 Digital Voice Interface (E1/PRI)

• Maximum 80 Concurrent Calls

 

 

The Flex-2 is a high performance system, which contains highly functional IP-PBX Voice Server. With its highly expandability, it will be excellent for advance SOHO, SME in which the Intelligence Voice technology is important. Flex-2 Voice Server combines the functionality of a PBX, SIP proxy, Voice Mail server, and more.

 

 

Plextel Flex 2

 

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Features

Support Protocols – SIP, IAX2 – HTTP, NTP, PPPoE, SSH, DHCP, DDNS Support Devices – Softphone – IP-Phone – WiFi phone / DECT phone – Video Phone – Paging Device – Door Phone – ATA, Gateway Management Interfaces – Active Call Monitoring – Active Phone Monitoring – Active Call Hangup / Transfer – Active Agent Monitoring – Billing System Management – Billing Rate Management – Backup and Restore Management – Call Recording Management – Call Recording Backup System – Customizable Multiple User Type – Call Details Record Management (CDR) – Conference Call Recording Management – External Storage Management – Firewall Configuration – High Availability Configuration (HA) – Internal Voice Prompt manager (upto 4 languages) – Network Configuration & Tools – Network Security Configuration – Phone Book with Click-to-Dial Support – Resource Statistic Graph & Monitor – Screen Pop-up Management – System / Service Monitor – UPS connectivity for Automatic Shutdown PABX Features – Automatic Returning Call Routing – Autoprovisioning for SNOM / Yealink – Busy Lamp Field (BLF) – CallerID-Based Call Routing – Call Routing based on preset schedule time – Call Routing to Voicemail, IVR, Group, Conference Room or Internal-Extensions number – Customer Satisfaction – Easy Call Permission System – External Database Connector – IVR (Interactive Voice Response) with Multiple Levels, Programmable Call Flow, Programmable Number – Multi-Group / Multi-Company – Multiple call-path on single route, support both PSTN and SIP trunk technology – Multiple rules are support on single trunk channel – Multiple trunk for a single rules and will automatically use the next lower priority truck when the first trunk is unavailable – Music on hold integrated with mp3, wav – multiple call pattern on single rule – Multiple Conference Room / Realtime Control – Multiple Sites / Server Connectivity – Paging System – PABX-LINK Connectivity to others PABX system – Programmable destination call pattern – Short text message sending to phone directly from web-interface – Support Route Password (enter password before dial out) – Time Based Incoming / Outgoing Call Rules – User-Based GUI – Virtual Number – Yearly/Weekly Call Schedule System Reporting – Call-Center Report – Customer Satisfaction Report – Call Report Graph – Complex Call Rate Setup – DID Number Report – Excel-based call cost setup – System and Hardware Report – System Status Report – Time-base calling cost – Web-Based CDR/Billing System (Excel, CSV exportable) Other Features – Backup / Restore of the IP-PBX configurations – Backup / Restore of Voice Prompt, Music-on hold – Employee performance report – Web-based phone book, Click-to-Dial (both Central Phonebook and Individual phonebook)

PSTN Connectivity Option – SIP-based VoIP Operator – SIP Account / SIP Trunk – FXS Interface – FXO Interface – ISDN PRI (E1) / ISDN BRI – SIP Based Analog / Digital VoIP Gateway – SIP Based GSM VoIP Gateway – Skype Connect Basic Call Features – Attended Transfer / with status – Blind Transfer / with callback – Call Hold – Call Parking – Call Pickup – Call Forward on busy / no answer – Follow me (multiple level) – Do Not Disturb – Extension Pickup – Intercom – Outgoing call lock – One Touch Record – Private Whisper – Recordable User Greeting Voicemail & Message Center System – Voicemail storage more than 1000hrs – Voicemail notification via MWI (Message Waiting Indicator)/ Email – Voicemail attached to users’ e-mail – Web-based voicemail system Advanced Call Features – Custom Call Forwarding – Fax Server / Fax Passthrough – Roaming Station / Reseated – Softphone Account – User-Defined dialplan program – Video Call – Video Conference (Required MCU) – XML Language for Phone Integration Call Center Features – Agent Login / Logoff – Agent Skill Support – Automatic Call Distribution(ACD) – Customizable Queue setup – Coaching (Whisper) – Channel Spy – Call Recording – Call Routing on DID number – Call Queue System (Roundrobin, Leastrecent, Fewest call, etc) – CRM / CTI Integration (addon) – Full name/ Number CallerID – Integrated Easy CRM Software – Multiple Agent Type Support – OneTouch Login / Logoff – OneTouch Pause / Unpause – Screen Pop-up / CRM Integration – Realtime Queue Monitoring – Supervisor Management – Screen POPUP (addon) – Voice Recording